ISM Cologne 2027: Keep Shelf Life, Packaging and Assortment Details with Each Contact
ISM Cologne 2027, presented as ISM Snacks & Sweets, runs January 31–February 3 at Koelnmesse. A finished-product enquiry needs the format, shelf life, packaging and destination-market requirements behind the buying interest. This guide covers visitor essentials and a Habsy workflow for keeping those details with the supplier, while distinguishing ingredients and manufacturing enquiries.
Habsy11 min read
ISM Cologne at a glance
- Dates
- January 31 to February 3, 2027Sunday to Wednesday
- Exhibition hours
- Jan 31-Feb 2: 09:00-18:00; Feb 3: 09:00-16:00Visitor hours; event continues into February
- Venue
- KoelnmesseCologne, Germany
- Entry
- Trade visitor ticket; check current optionsCurrent edition ticket terms apply
- Official website
- ism-cologne.comConfirm details before you travel
Who exhibits and who attends ISM Cologne?
Capture the exact product or range and where it would fit in the assortment. Record pack format, shelf-life expectations, storage or distribution conditions and the documentation your team needs, including ingredient and allergen information. Ask about order quantities and lead times without treating a tasting as product approval. Keep any nutrition, dietary or destination-market claim subject to the buyer’s document review.
Who exhibits
- Chocolate and confectionery manufacturers
- Snack and fine bakery producers
- Private-label sweets and snack suppliers
- Finished-product export and distribution partners
Who attends
- Food retail and category buyers
- Confectionery wholesalers
- Importers and distributors
- Private-label sourcing teams
Use the current hall plan to distinguish finished snacks and sweets from ISM Ingredients and ISM Manufacturing. Group meetings by the buying task and record the product reference before leaving the stand. If a conversation moves from finished goods to ingredients or production equipment, record a separate requirement and technical owner rather than merging unrelated enquiries.
How to prepare for ISM Cologne with Habsy
Most of the work happens before you reach Cologne. Set up Habsy once and every conversation at the show ends with a saved contact, the context you need and a next step.
If you are visiting
Before you fly
- 1
Create your Professional digital card
Share your details by QR code, NFC or link instead of paper cards.
- 2
Add your Business digital card
Your company profile and brochures, for partners and suppliers you meet.
- 3
Create a ISM Cologne category
Plus the visitor intent signals below, to sort vendors by fit later.
- 4
Turn on Send my digital card back
Everyone you scan gets your card automatically.
If you are exhibiting
Before you fly, for every rep
- 1
Install Habsy on every rep's phone
Give each rep a digital card, plus one Business digital card for the company.
- 2
Set up intent signals and templates
Every rep qualifies and follows up the same way, by email or WhatsApp.
- 3
Add an enquiry form to your card
Print its QR code on the booth so visitors leave details when you are busy.
- 4
Create a ISM Cologne campaign
Bringing several reps? Every scan lands in one live list.
How to set up Habsy before ISM Cologne
Five steps, in the order the app walks you through them. Visitors need steps 1 to 3. Exhibitors should do all five.
1. Create your digital business cards
Every Habsy account includes two free digital cards under MyQR: a Professional digital card for you and a Business digital card for your company, with your services and brochures. Habsy's AI builds them from your LinkedIn profile and website, or from a photo of your own business card. Share them by QR code, NFC or link. The person you share with opens your card in their browser, with no app needed, and saves your contact in one tap. Add an enquiry form so visitors who scan your card leave their details and are saved as a new contact.

1Your Professional digital card

2Your Business digital card

3Share by QR code, NFC or link
2. Add intent signals
Intent signals are tap-to-answer questions you fill in for every contact, so every rep records the same details in seconds. In Settings, open Manage Intent Signals, then tap Create with AI to get suggestions from your website, or Create Manually to add the set below.

1Open Manage Intent Signals

2Review the signals Habsy suggests

3Tap the answers after each scan
- Retailer
- Wholesaler
- Importer
- Distributor
- Brand owner
- Category buyer
- Sourcing manager
- Import manager
- Product manager
- Chocolate products
- Sugar confectionery
- Fine bakery products
- Savoury snacks
- Natural sweets
- Within 3 months
- 3 to 6 months
- 6 to 12 months
- Researching
- Book a demo
- Send a proposal
- Share a case study
- Introduce a colleague
- Chocolate products
- Sugar confectionery
- Fine bakery products
- Savoury snacks
- Natural sweets
- Exhibit hall booth
- Session or reception
- Strong fit
- Possible fit
- Not a fit
- Book a demo
- Request pricing
- Share with my team
- No follow-up
Add them in Settings, Manage Intent Signals, with Create Manually, or start with Create with AI and adjust the options to match what you sell or what you are looking for.
3. Create a ISM Cologne category
Create a category called ISM Cologne and set it as your default for the days of the event, so every contact you scan at the show is filed under it automatically. After the show, use it as a filter to export only your ISM Cologne contacts to Excel, CSV or VCF in one step. Exhibitors on Habsy Platform can also use the ISM Cologne category to track how the event performed: contacts captured, companies reached, intent signals and each rep's results.

1Create the category

2Pick it when you save a contact

3Find it on every contact
4. Set up your email and WhatsApp templates
Connect your email account or WhatsApp Business account in Settings before the show. Then, with Send email or WhatsApp template turned on in your Card Preferences, your follow-up goes out from your own account the moment you save a scanned contact. The visitor often has your message, and your digital card, before they leave your booth. It shows you are organized and quick to respond, and it puts you ahead of every exhibitor who follows up next week. To write the template, open Email Templates or WhatsApp Templates in Settings, describe the message, and Habsy's AI writes it. Add variables such as the contact's name and company so every message is personal. Here is a template you can copy for ISM Cologne:
Hi {{recipient.name}},
It was good meeting you at ISM in Cologne.
For the sweets or snack ranges {{recipient.company}} is reviewing, I can share product specifications, ingredient and allergen information, shelf-life details and packaging options.
Would you prefer the product information first, or a discussion about the intended assortment, destination market and distribution conditions? We can then cover order quantities, lead times and any documents your buying team needs.
Best regards,{{user.name}}{{user.company}}
Hi {{recipient.name}}, this is {{user.name}} from {{user.company}}. Good meeting you at ISM in Cologne.
Would product specifications, shelf-life information or packaging details help your assortment review? Happy to discuss the destination market and order requirements too.
Words in braces are variables. Habsy fills them in from each contact and from your profile when you send.

1Let AI write the template

2Save your WhatsApp templates

3Save your email templates
5. Set your Card Preferences
Choose what Habsy does each time you save a contact, once in Settings or per save. It runs in the background while you move on to the next conversation.
Daniel Fischer saved at ISM Cologne · 4 steps running in the background
Email, WhatsApp and CRM steps need the matching integration.
How to capture every contact at ISM Cologne
Use one app for every contact you make, wherever you make it: at the booth, in a session, at a reception or over dinner. Every rep and every visitor captures contacts on their own phone, free and with no scan limit, and every contact lands in one list with your category, intent signals and notes.

1Scan a business card

2Scan a badge QR code

3Type it in with manual entry
- Badges: point the Habsy scanner at a badge and Habsy reads the attendee's details from its QR code. If a badge holds only a registration number, scan the person's business card or type them in.
- Business cards: scan each card in seconds, or switch to Batch and scan up to 150 cards in about 5 minutes without leaving the camera. Habsy reads cards in 200+ languages.
- QR codes: scan digital business cards from any provider, LinkedIn QR codes and contact QR codes.
- NFC: turn on NFC on the scan screen, then hold an NFC business card or an NFC event badge to the back of your phone. Habsy reads the contact and saves it, with no camera needed.
- Manual entry: no card and no QR code? Choose Manual and type the details in.
- Offline: capture continues when the hall Wi-Fi is busy, and contacts process once you reconnect.
Many shows also sell official lead retrieval through the organizer. Habsy works on its own or next to it. For more, read lead capture vs lead retrieval.
How to add context while you talk
A contact without context is hard to follow up. Before the next conversation starts, add what you discussed and what you promised.
- Intent signals: tap the answers on the review screen after each scan.
- Voice notes: tap Add Voice Note and say what they need. Habsy turns it into a searchable transcript.
- Text notes: type a quick note, such as "Snack assortment review for 3 ranges".
- Reminders: in 1 hour, in 4 hours, tomorrow at 9 AM or any date and time, with a repeat and an alarm. All of them appear in My reminders.
Here is what a contact from ISM Cologne looks like with context added:
Daniel Fischer
Category Buyer, Northbank Food Retail
Intent signals
- Retailer
- Category buyer
- Chocolate products
- 3 to 6 months
- 3 ranges
- Book a demo
Notes
Comparing snack suppliers for 3 ranges; needs shelf life, allergens and packaging details.
0:42 · "Please send product and packaging specifications for our 3 snack ranges."
Reminder
Thursday, 9:00 AM · Request shelf life and packaging documents
Illustrative example: fictional person, company and buying requirements; not an actual attendee record.
Going to ISM Cologne?
Your digital card and lead capture in one app.
Unlimited scanning, text notes, reminders and exports are free. Categories, voice notes, intent signals and templates require Habsy Plus. Habsy Platform is separately priced for teams.
What to do in Habsy after ISM Cologne
The show ends on Wednesday, February 3. What you do in the next 48 hours decides how many of those conversations turn into meetings, partners or deals.
If you visited: pick up the conversations you started
- See who looked at your card: open QR analytics to see how many people viewed and saved your digital card, how they engaged and where.
- Save and call back: save vendors to your phone contacts, and set a reminder to call back the ones you want to hear more from.
- Drop a message: Habsy writes a short email or WhatsApp message for any contact, mentioning where you met.
- Export and share: export your ISM Cologne category to Excel, CSV or VCF, by date range, with a copy sent to your email, and share the shortlist with your team.
Top locations
Example numbers.

1Export to Excel, CSV or VCF

2Set a reminder to call back

3Send a quick message
If you exhibited: follow up within 48 hours
- Wednesday evening: batch scan any cards left in your pockets and check that every contact has a note.
- Thursday: filter by intent signals, such as "Book a demo" and "Within 3 months", and send your ISM Cologne template to the hottest contacts first.
- Send at scale: select several contacts on the home screen, choose email or WhatsApp and a template, and send to all of them.
- Next week: work through the rest by reminder, sync qualified contacts to your CRM, and export the list to Excel, CSV or VCF.

1Write the follow-up with AI

2Pick a template for each contact

3Select several contacts and send
For more message ideas, see our follow-up email templates.
Exhibiting with a team? Run ISM Cologne on Habsy Platform
When several reps work the booth, the hard part is not capturing leads. It is knowing, during the show and after it, who met whom, who is hot and who follows up. Habsy Platform is the web dashboard for that, at app.habsy.ai. Reps keep scanning in the app, and the manager sees everything in one place.
app.habsy.ai

- One campaign for ISM Cologne: every rep's contacts land in one live list, by rep and by day.
- Clear ownership: assign contacts, set reminders, and get alerts when two reps meet the same person.
- Follow-up from one place: sync to your CRM and run email sequences, WhatsApp and LinkedIn outreach for the whole team.
The ISM Cologne post-event report
When the show ends, Habsy turns your ISM Cologne contacts into a post-event report: what your team captured, who you met, what they told you through your intent signals, and a dossier on every company with how well it fits your business. Use it to decide who to call first and whether the next edition is worth the booth. Here is what it could look like for ISM Cologne, with example data:
Post-event report · ISM Cologne
Overview: what your team captured at ISM Cologne, how complete it is, and what stands out.
Analytics: the kinds of organizations and the seniority of the people your team met at ISM Cologne.
Intent signals: what contacts at ISM Cologne are interested in, when they plan to buy and the next step your reps agreed.
Habsy Platform has one team price, with no per-event or per-lead fees. See Habsy for teams or explore the platform.
Bottom line
Record assortment fit, shelf life, allergens, packaging language, distribution conditions and destination-market documents with each sweets or snack supplier. Visitors: create your digital card and scan every card and badge you collect. Exhibitors: set up intent signals and templates before you fly, capture every contact in one app, and follow up within 48 hours. See event lead capture with Habsy.
Bringing a team to ISM Cologne and other events this year? See how Habsy works for sales teams, or book a demo of Habsy Platform.
Habsy is not affiliated with Koelnmesse. Event details come from the official ISM Cologne website and can change.
Keywords
- ISM Cologne 2027
- ISM Snacks & Sweets 2027
- ISM visitor hours
- sweets snack sourcing
- confectionery supplier follow-up
Frequently Asked Questions
When and where is ISM Cologne 2027?
ISM Snacks & Sweets takes place January 31–February 3 at Koelnmesse, Cologne, Germany. Koelnmesse GmbH organises it. The exhibition finishes in February, not January.
What are the visitor opening hours?
09:00–18:00 on January 31–February 2 and 09:00–16:00 on February 3, Cologne local time. Exhibitor access starts earlier and is not the visitor timetable.
Is this guide about ingredients or finished products?
It focuses on ISM Snacks & Sweets and finished-product sourcing. ISM Ingredients and ISM Manufacturing have distinct scopes within the trade fair trio. Confirm the relevant event, hall and ticket conditions for each meeting.
Who can attend, and what proof is required?
The event is for qualified trade visitors. Use the organiser’s definition to check eligibility. Online registration may require supporting business documentation and authorisation before purchase or voucher redemption can continue.
Can children attend ISM?
Under-16s are generally excluded, with an exception for carried infants up to one year. The ticket page allows teenagers aged 16 and above with an adult and a valid ticket; confirm individual eligibility with the organiser. Strollers are not permitted.
Can I re-enter freely on the final day?
The ticket page says visitor and VIP season tickets allow only one admission on the final day. An upper notice has an inconsistent year, so confirm the rule for your 2027 ticket before planning to leave and return.
What should a sweets or snack supplier follow-up include?
Identify the product, pack format and intended market. Request shelf life, storage conditions, ingredient and allergen documentation, packaging options and order terms. Agree who will evaluate the range; do not imply a sample or exhibition conversation establishes approval for sale.
Can Habsy access the organiser’s badge database?
No. It can read supported QR codes that contain contact details. If a badge contains only a registration identifier or restricted organiser link, use the official retrieval option or exchange a business card. A separate contact app does not grant access to registration records.
How do I keep the ISM Cologne team’s contacts organised?
Use consistent qualification questions, agree a follow-up owner and save the next action with the contact. Categories and intent signals require Habsy Plus; free text notes and reminders can record the same discussion in a simpler workflow. Habsy Platform is separately priced for shared team campaigns, assignments and reporting.
Which Habsy features are free and which require a plan?
Scanning, text notes, reminders, exports and two digital cards are free. Categories, voice notes, intent signals, templates, enquiry forms, card analytics and integrations require Habsy Plus. Sending and CRM steps need the relevant account integration; offline capture is processed when the device reconnects.
Going to ISM Cologne?
Capture every contact you make in Cologne.
Record assortment fit, shelf life, allergens, packaging language, distribution conditions and destination-market documents with each sweets or snack supplier.

