Event guide

ISM Cologne 2027: Keep Shelf Life, Packaging and Assortment Details with Each Contact

ISM Cologne 2027, presented as ISM Snacks & Sweets, runs January 31–February 3 at Koelnmesse. A finished-product enquiry needs the format, shelf life, packaging and destination-market requirements behind the buying interest. This guide covers visitor essentials and a Habsy workflow for keeping those details with the supplier, while distinguishing ingredients and manufacturing enquiries.

Habsy11 min read

ISM Cologne event guide, January 31 to February 3, 2027

ISM Cologne at a glance

ISM Cologne key factsChecked Nov 5, 2026
Dates
January 31 to February 3, 2027Sunday to Wednesday
Exhibition hours
Jan 31-Feb 2: 09:00-18:00; Feb 3: 09:00-16:00Visitor hours; event continues into February
Venue
KoelnmesseCologne, Germany
Entry
Trade visitor ticket; check current optionsCurrent edition ticket terms apply
Official website
ism-cologne.comConfirm details before you travel

Who exhibits and who attends ISM Cologne?

Capture the exact product or range and where it would fit in the assortment. Record pack format, shelf-life expectations, storage or distribution conditions and the documentation your team needs, including ingredient and allergen information. Ask about order quantities and lead times without treating a tasting as product approval. Keep any nutrition, dietary or destination-market claim subject to the buyer’s document review.

Who exhibits

  • Chocolate and confectionery manufacturers
  • Snack and fine bakery producers
  • Private-label sweets and snack suppliers
  • Finished-product export and distribution partners

Who attends

  • Food retail and category buyers
  • Confectionery wholesalers
  • Importers and distributors
  • Private-label sourcing teams

Use the current hall plan to distinguish finished snacks and sweets from ISM Ingredients and ISM Manufacturing. Group meetings by the buying task and record the product reference before leaving the stand. If a conversation moves from finished goods to ingredients or production equipment, record a separate requirement and technical owner rather than merging unrelated enquiries.

How to prepare for ISM Cologne with Habsy

Most of the work happens before you reach Cologne. Set up Habsy once and every conversation at the show ends with a saved contact, the context you need and a next step.

If you are visiting

Before you fly

  1. 1

    Create your Professional digital card

    Share your details by QR code, NFC or link instead of paper cards.

  2. 2

    Add your Business digital card

    Your company profile and brochures, for partners and suppliers you meet.

  3. 3

    Create a ISM Cologne category

    Plus the visitor intent signals below, to sort vendors by fit later.

  4. 4

    Turn on Send my digital card back

    Everyone you scan gets your card automatically.

If you are exhibiting

Before you fly, for every rep

  1. 1

    Install Habsy on every rep's phone

    Give each rep a digital card, plus one Business digital card for the company.

  2. 2

    Set up intent signals and templates

    Every rep qualifies and follows up the same way, by email or WhatsApp.

  3. 3

    Add an enquiry form to your card

    Print its QR code on the booth so visitors leave details when you are busy.

  4. 4

    Create a ISM Cologne campaign

    Bringing several reps? Every scan lands in one live list.

How to set up Habsy before ISM Cologne

Five steps, in the order the app walks you through them. Visitors need steps 1 to 3. Exhibitors should do all five.

1. Create your digital business cards

Every Habsy account includes two free digital cards under MyQR: a Professional digital card for you and a Business digital card for your company, with your services and brochures. Habsy's AI builds them from your LinkedIn profile and website, or from a photo of your own business card. Share them by QR code, NFC or link. The person you share with opens your card in their browser, with no app needed, and saves your contact in one tap. Add an enquiry form so visitors who scan your card leave their details and are saved as a new contact.

Create your digital business cardsHabsy
  1. Professional digital card in Habsy, ready to share at ISM Cologne

    1Your Professional digital card

  2. Business digital card in Habsy with the company profile, ready to share at ISM Cologne

    2Your Business digital card

  3. Sharing a Habsy digital card by QR code, NFC or link at ISM Cologne

    3Share by QR code, NFC or link

2. Add intent signals

Intent signals are tap-to-answer questions you fill in for every contact, so every rep records the same details in seconds. In Settings, open Manage Intent Signals, then tap Create with AI to get suggestions from your website, or Create Manually to add the set below.

Set up intent signalsHabsy
  1. Manage Intent Signals in Habsy, set up before ISM Cologne

    1Open Manage Intent Signals

  2. Reviewing the intent signals Habsy suggests for ISM Cologne

    2Review the signals Habsy suggests

  3. Tapping intent signal answers after scanning a contact at ISM Cologne

    3Tap the answers after each scan

Intent signals for ISM Cologne
Organization typeSingle choice
  • Retailer
  • Wholesaler
  • Importer
  • Distributor
  • Brand owner
RoleSingle choice
  • Category buyer
  • Sourcing manager
  • Import manager
  • Product manager
Interested inMultiple choice
  • Chocolate products
  • Sugar confectionery
  • Fine bakery products
  • Savoury snacks
  • Natural sweets
Buying timelineSingle choice
  • Within 3 months
  • 3 to 6 months
  • 6 to 12 months
  • Researching
Product rangesNumber
Enter a number
Next stepSingle choice
  • Book a demo
  • Send a proposal
  • Share a case study
  • Introduce a colleague

Add them in Settings, Manage Intent Signals, with Create Manually, or start with Create with AI and adjust the options to match what you sell or what you are looking for.

3. Create a ISM Cologne category

Create a category called ISM Cologne and set it as your default for the days of the event, so every contact you scan at the show is filed under it automatically. After the show, use it as a filter to export only your ISM Cologne contacts to Excel, CSV or VCF in one step. Exhibitors on Habsy Platform can also use the ISM Cologne category to track how the event performed: contacts captured, companies reached, intent signals and each rep's results.

Create and add a categoryHabsy
  1. Creating a ISM Cologne category in Habsy

    1Create the category

  2. Choosing the ISM Cologne category when saving a contact

    2Pick it when you save a contact

  3. The ISM Cologne category shown on a saved contact

    3Find it on every contact

4. Set up your email and WhatsApp templates

Connect your email account or WhatsApp Business account in Settings before the show. Then, with Send email or WhatsApp template turned on in your Card Preferences, your follow-up goes out from your own account the moment you save a scanned contact. The visitor often has your message, and your digital card, before they leave your booth. It shows you are organized and quick to respond, and it puts you ahead of every exhibitor who follows up next week. To write the template, open Email Templates or WhatsApp Templates in Settings, describe the message, and Habsy's AI writes it. Add variables such as the contact's name and company so every message is personal. Here is a template you can copy for ISM Cologne:

ISM Cologne follow-up template
NameISM Cologne supplier follow-up
SubjectFollowing up from ISM: product specifications and assortment review

Hi {{recipient.name}},

It was good meeting you at ISM in Cologne.

For the sweets or snack ranges {{recipient.company}} is reviewing, I can share product specifications, ingredient and allergen information, shelf-life details and packaging options.

Would you prefer the product information first, or a discussion about the intended assortment, destination market and distribution conditions? We can then cover order quantities, lead times and any documents your buying team needs.

Best regards,
{{user.name}}
{{user.company}}

Words in braces are variables. Habsy fills them in from each contact and from your profile when you send.

Set up your templatesHabsy
  1. AI writing a follow-up template for ISM Cologne contacts in Habsy

    1Let AI write the template

  2. WhatsApp follow-up templates saved for ISM Cologne contacts

    2Save your WhatsApp templates

  3. Email follow-up templates saved for ISM Cologne contacts

    3Save your email templates

5. Set your Card Preferences

Choose what Habsy does each time you save a contact, once in Settings or per save. It runs in the background while you move on to the next conversation.

Set onceDefaults in Settings, or change them per save
Runs in the backgroundNo waiting between conversations
Works for every saveSingle scans, batches and manual entries
Card PreferencesAfter every save
Company and profile details (AI)Look up the company and the person automatically
Send email or WhatsApp templateYour follow-up template goes out right after save
Send my digital card backThey get your card while you are still talking
Sync to CRMPushed to Salesforce, HubSpot, Zoho CRM, Dynamics 365, Odoo, Zapier or any of the 10+ CRM integrations

Daniel Fischer saved at ISM Cologne · 4 steps running in the background

Email, WhatsApp and CRM steps need the matching integration.

How to capture every contact at ISM Cologne

Use one app for every contact you make, wherever you make it: at the booth, in a session, at a reception or over dinner. Every rep and every visitor captures contacts on their own phone, free and with no scan limit, and every contact lands in one list with your category, intent signals and notes.

Capture every contactHabsy
  1. Scanning a business card with Habsy at ISM Cologne

    1Scan a business card

  2. Scanning an event badge QR code with Habsy at ISM Cologne

    2Scan a badge QR code

  3. Typing in a contact with manual entry in Habsy at ISM Cologne

    3Type it in with manual entry

  • Badges: point the Habsy scanner at a badge and Habsy reads the attendee's details from its QR code. If a badge holds only a registration number, scan the person's business card or type them in.
  • Business cards: scan each card in seconds, or switch to Batch and scan up to 150 cards in about 5 minutes without leaving the camera. Habsy reads cards in 200+ languages.
  • QR codes: scan digital business cards from any provider, LinkedIn QR codes and contact QR codes.
  • NFC: turn on NFC on the scan screen, then hold an NFC business card or an NFC event badge to the back of your phone. Habsy reads the contact and saves it, with no camera needed.
  • Manual entry: no card and no QR code? Choose Manual and type the details in.
  • Offline: capture continues when the hall Wi-Fi is busy, and contacts process once you reconnect.

Many shows also sell official lead retrieval through the organizer. Habsy works on its own or next to it. For more, read lead capture vs lead retrieval.

How to add context while you talk

A contact without context is hard to follow up. Before the next conversation starts, add what you discussed and what you promised.

  • Intent signals: tap the answers on the review screen after each scan.
  • Voice notes: tap Add Voice Note and say what they need. Habsy turns it into a searchable transcript.
  • Text notes: type a quick note, such as "Snack assortment review for 3 ranges".
  • Reminders: in 1 hour, in 4 hours, tomorrow at 9 AM or any date and time, with a repeat and an alarm. All of them appear in My reminders.

Here is what a contact from ISM Cologne looks like with context added:

DF

Daniel Fischer

Category Buyer, Northbank Food Retail

ISM Cologne

Intent signals

  • Retailer
  • Category buyer
  • Chocolate products
  • 3 to 6 months
  • 3 ranges
  • Book a demo

Notes

Comparing snack suppliers for 3 ranges; needs shelf life, allergens and packaging details.

0:42 · "Please send product and packaging specifications for our 3 snack ranges."

Reminder

Thursday, 9:00 AM · Request shelf life and packaging documents

Illustrative example: fictional person, company and buying requirements; not an actual attendee record.

Going to ISM Cologne?

Your digital card and lead capture in one app.

Unlimited scanning, text notes, reminders and exports are free. Categories, voice notes, intent signals and templates require Habsy Plus. Habsy Platform is separately priced for teams.

What to do in Habsy after ISM Cologne

The show ends on Wednesday, February 3. What you do in the next 48 hours decides how many of those conversations turn into meetings, partners or deals.

If you visited: pick up the conversations you started

  • See who looked at your card: open QR analytics to see how many people viewed and saved your digital card, how they engaged and where.
  • Save and call back: save vendors to your phone contacts, and set a reminder to call back the ones you want to hear more from.
  • Drop a message: Habsy writes a short email or WhatsApp message for any contact, mentioning where you met.
  • Export and share: export your ISM Cologne category to Excel, CSV or VCF, by date range, with a copy sent to your email, and share the shortlist with your team.
QR analyticsYour card at ISM Cologne
186Card views
64Contacts saved
21Enquiries
47Link clicks

Top locations

Cologne142
London18
Singapore11

Example numbers.

Pick up after the showHabsy
  1. Exporting ISM Cologne contacts from Habsy to Excel, CSV or VCF

    1Export to Excel, CSV or VCF

  2. Setting a call-back reminder for a ISM Cologne contact

    2Set a reminder to call back

  3. Sending a quick follow-up message to a ISM Cologne contact

    3Send a quick message

If you exhibited: follow up within 48 hours

  • Wednesday evening: batch scan any cards left in your pockets and check that every contact has a note.
  • Thursday: filter by intent signals, such as "Book a demo" and "Within 3 months", and send your ISM Cologne template to the hottest contacts first.
  • Send at scale: select several contacts on the home screen, choose email or WhatsApp and a template, and send to all of them.
  • Next week: work through the rest by reminder, sync qualified contacts to your CRM, and export the list to Excel, CSV or VCF.
Follow up within 48 hoursHabsy
  1. Writing a personal follow-up with AI for a ISM Cologne contact

    1Write the follow-up with AI

  2. Picking an email or WhatsApp template for each ISM Cologne contact

    2Pick a template for each contact

  3. Selecting several ISM Cologne contacts to send one follow-up

    3Select several contacts and send

For more message ideas, see our follow-up email templates.

Exhibiting with a team? Run ISM Cologne on Habsy Platform

When several reps work the booth, the hard part is not capturing leads. It is knowing, during the show and after it, who met whom, who is hot and who follows up. Habsy Platform is the web dashboard for that, at app.habsy.ai. Reps keep scanning in the app, and the manager sees everything in one place.

app.habsy.ai

Habsy Platform campaign dashboard with total cards, companies, enrichment, engagement score and intent signals, as a team sees it for ISM Cologne
A Habsy Platform campaign dashboard: totals, enrichment, engagement and intent signals for one event.
  • One campaign for ISM Cologne: every rep's contacts land in one live list, by rep and by day.
  • Clear ownership: assign contacts, set reminders, and get alerts when two reps meet the same person.
  • Follow-up from one place: sync to your CRM and run email sequences, WhatsApp and LinkedIn outreach for the whole team.

The ISM Cologne post-event report

When the show ends, Habsy turns your ISM Cologne contacts into a post-event report: what your team captured, who you met, what they told you through your intent signals, and a dossier on every company with how well it fits your business. Use it to decide who to call first and whether the next edition is worth the booth. Here is what it could look like for ISM Cologne, with example data:

Post-event report · ISM Cologne

ISM Cologne post-event report overviewEvent details, totals, capture quality and key observations for an example report.POST-EVENT REPORTISM CologneExport all dataVENUEKoelnmesseDATESJanuary 31 to February 3, 2027TYPETrade show · B2BREPS8 reps scanning186COMPANIES212CARDS205/212CONTACT ON CARD57BOOK A DEMOCAPTURE QUALITYEmail on card201/212Phone on card188/212Named person209/212Intent signals filled164/212Voice notes72/212KEY OBSERVATIONS64 of 186 companies are retailer.Chocolate products is the top interest.41 contacts plan to buy within 3 months.38 contacts hold C-level titles.Sunday, January 31 was the busiest day at the booth.

Overview: what your team captured at ISM Cologne, how complete it is, and what stands out.

Habsy Platform has one team price, with no per-event or per-lead fees. See Habsy for teams or explore the platform.

Bottom line

Record assortment fit, shelf life, allergens, packaging language, distribution conditions and destination-market documents with each sweets or snack supplier. Visitors: create your digital card and scan every card and badge you collect. Exhibitors: set up intent signals and templates before you fly, capture every contact in one app, and follow up within 48 hours. See event lead capture with Habsy.

Bringing a team to ISM Cologne and other events this year? See how Habsy works for sales teams, or book a demo of Habsy Platform.

Habsy is not affiliated with Koelnmesse. Event details come from the official ISM Cologne website and can change.

Keywords

  • ISM Cologne 2027
  • ISM Snacks & Sweets 2027
  • ISM visitor hours
  • sweets snack sourcing
  • confectionery supplier follow-up

Frequently Asked Questions

When and where is ISM Cologne 2027?
What are the visitor opening hours?
Is this guide about ingredients or finished products?
Who can attend, and what proof is required?
Can children attend ISM?
Can I re-enter freely on the final day?
What should a sweets or snack supplier follow-up include?
Can Habsy access the organiser’s badge database?
How do I keep the ISM Cologne team’s contacts organised?
Which Habsy features are free and which require a plan?

Going to ISM Cologne?

Capture every contact you make in Cologne.

Record assortment fit, shelf life, allergens, packaging language, distribution conditions and destination-market documents with each sweets or snack supplier.