Terms of Service
Habsy Terms of Service
Welcome to Habsy! These Terms of Service (“Terms”) explain the rules for accessing and using Habsy's websites, apps, and related services (collectively, the “Services”). By creating an account, accessing, or using the Services, you confirm that you have read, understood, and agree to these Terms. If you use the Services on behalf of a company or other entity, you represent that you have the authority to bind that entity, and “you” and “your” refer to both you and that entity.
Last Updated: August 8, 2026
1. Who We Are
The Services are operated by Habsy Technologies Private Limited (“HTPL,” “Habsy,” “we,” “us,” or “our”), a private limited company incorporated in India and headquartered in India. HTPL manages and performs the Services' operations and data processing, including hosting, engineering, customer support, and the processing of personal information described in the Privacy Policy. These Terms are an agreement between you and HTPL.
Habsy Inc. is a registered entity incorporated in Canada.
The registered office addresses of both entities are provided in Section 20 (How to Contact Us). We may establish additional offices and operational teams in other regions to support customers and scale our operations.
2. Definitions
For clarity, capitalized terms used throughout these Terms have the following meanings.
“Content” means information, text, images, contact details, files, links, and other materials submitted to or generated through the Services.
“User Content” means Content you submit, upload, scan, import, or share through the Services.
“Contact Data” means contact information about you and/or others (e.g., business cards, profiles, emails, phone numbers).
“Customer” means the individual user who creates an account and captures, uploads, or imports Contact Data through the Services or, where the Services are used on behalf of a company or other organization, that organization. Where these Terms say “you as the Customer,” they mean that individual user or that organization, and not HTPL.
“Subscription” means a paid plan (or seat-based plan) for access to certain features.
“Privacy Policy” means the Habsy Privacy Policy available at habsy.ai, which is incorporated into these Terms by reference.
“DPA” means a Data Processing Addendum between Habsy and the Customer governing Habsy's processing of personal data as Processor or service provider on the Customer's behalf.
We may update these Terms from time to time. If we make material changes, we will provide reasonable advance notice (for example, through the Services, email, or an in-app notice) and indicate the effective date of the updated Terms. Changes may take effect immediately where required by law, for security reasons, to prevent fraud or abuse, or to reflect newly released features. Your continued use of the Services after the effective date means you accept the updated Terms. If you do not agree, your sole remedy is to stop using the Services and, for paid subscriptions, to cancel as permitted under Section 6.
The Services are intended for business and professional use. You must be at least 18 years old to use the Services (or the minimum age required in your jurisdiction to consent to use online services). The Services are not directed to children, and Habsy does not knowingly provide the Services to individuals under 18.
To access and use the Services, you must create an account and provide information that is accurate, current, and complete. You agree to keep your login credentials secure and not share them with others; maintain accurate account information and update it promptly if it changes; and notify us promptly at privacy@habsy.ai if you suspect unauthorized access to your account or any security incident.
You are responsible for all activity that occurs under your account, except to the extent it results from Habsy's failure to maintain the security of the Services.
By creating an account, you agree that we may send you service communications and marketing or promotional messages about the Services by email, SMS, RCS, WhatsApp, or similar channels. You can opt out of marketing messages at any time using the unsubscribe option in the message or by contacting us; service communications are required and cannot be opted out of.
5.1 Business and Team Accounts
If you use the Services through an organization (for example, a “Teams” or “Enterprise” plan), your organization's administrator(s) may manage user seats, permissions, and certain account settings. Your organization's use of the Services may also be governed by an order form, statement of work, or master services agreement.
6. Subscriptions, Billing, and Renewals
If you purchase a Subscription, the following terms apply.
6.1 Billing channel
Apple App Store and Google Play purchases are processed by those platforms and their billing terms apply for taxes, refunds, cancellations, and price changes. Direct and enterprise subscriptions are billed by Habsy (or its payment processor) per these Terms and any enterprise agreement.
6.2 Fees and payment timing
Subscription fees are generally billed in advance (monthly, annually, or as otherwise described at checkout or in an order form).
6.3 Taxes, duties, and platform fees
Prices exclude applicable taxes unless stated otherwise. Taxes (VAT, GST/HST, sales/use tax) may be charged by Habsy, the platform, or the payment processor. Users are responsible for bank fees, foreign exchange fees, withholding taxes, and similar charges. Tax exemptions require valid documentation before the charge is processed.
6.4 Auto-renewal
Subscriptions automatically renew at the end of each billing period unless cancelled before the renewal date.
6.5 Cancellations
Cancel via the Services, via app-store subscription settings (Apple/Google), or by contacting support. Unless law requires otherwise, cancellation takes effect at the end of the current billing period.
6.6 Refunds
Fees are non-refundable except where required by law or expressly stated in a written agreement with Habsy. App Store and Google Play refund requests follow platform policies.
6.7 Price changes
Pricing may change for future billing periods with reasonable notice. Changes do not apply retroactively to a current prepaid period.
6.8 Failed payments
On failed or overdue payment, Habsy may suspend or limit access to paid features until payment is received, and may charge reactivation fees where permitted by law.
7.1 Permitted use
You may use the Services for lawful business and personal networking purposes: creating and sharing your digital business card, capturing contacts you are entitled to collect, and managing your professional network.
7.2 Prohibited use
You agree not to, and not to allow others to:
• Use the Services for unlawful, harmful, deceptive, or abusive activities;
• Send spam or unsolicited communications, or violate anti-spam laws (including CASL, CAN-SPAM, GDPR/ePrivacy rules, TCPA, and applicable Indian laws);
• Scrape, crawl, harvest, or bulk-extract data from the Services (including contact lists) without our written permission;
• Upload malicious code, attempt to bypass security measures, or interfere with the Services;
• Impersonate others or misrepresent your affiliation;
• Reverse engineer, decompile, disassemble, or attempt to derive source code, models, algorithms, or scoring logic, except to the extent expressly permitted by applicable law;
• Upload or share Content that infringes intellectual property, privacy, or other rights;
• Upload or process through the Services any special-category data under GDPR Art. 9, health data, financial account data beyond payment for the Services, children's data, or any other data category for which the Services are not designed or contracted;
• Use the Services to train, fine-tune, evaluate, or benchmark any artificial intelligence or machine learning model, other than models operated by you solely for your own internal business purposes; or
• Use the Services in any manner that violates these Terms or applicable law.
We may suspend or terminate access if we reasonably believe you violated these Terms or created risk or harm to others, the Services, HTPL, or Habsy Inc.
8. Contact Capture, Consent, and Your Responsibilities as Data Controller
Habsy helps you capture, store, organize, and share Contact Data through features such as business card scanning, QR or in-person exchanges, event badge scanning, web forms, profile links, integrations, and manual entry. You may also import Contact Data from other sources, including other digital business card providers, address books, spreadsheets (CSV), email signatures, customer lists, CRM exports, or similar data sources.
As described in Section 1.1 of the Privacy Policy, HTPL acts solely as a Data Processor (or “service provider”) for Contact Data, and you as the Customer are the Data Controller of that Contact Data (the “business” under the CCPA/CPRA, and the “Data Fiduciary” under the DPDPA). HTPL processes Contact Data solely on your documented instructions, for the purposes you configure through the Services and as further set out in any applicable DPA.
As the Data Controller of Contact Data, you as the Customer represent, warrant, and agree that:
• You have a lawful basis under every applicable law (GDPR Art. 6, PIPEDA meaningful consent, DPDPA S.6, CCPA notice at collection) for each contact record you capture, upload, import, or enrich through the Services, and where required, you have obtained appropriate consent from the individuals whose information you process;
• You have obtained any consent or established any other lawful basis required before capturing, scanning, importing, or enriching an individual's information through the Services, and, where your use includes marketing, before sending or authorizing marketing communications to that individual;
• You are responsible for any outreach you send or authorize through the Services, including courtesy notices, marketing communications, email, WhatsApp, and any other channel, and for ensuring your lawful basis and any required consent extends to that outreach, and for complying with applicable electronic-communications and anti-spam laws, including requirements to obtain consent, provide required disclosures, and honor opt-out and unsubscribe requests;
• You will respond to data-subject requests (access, correction, deletion, objection, portability, opt-out of sale or sharing) directed to you as Data Controller, and you will use the tools Habsy provides to give effect to those requests within the timelines the applicable law imposes on you;
• You will maintain your own Record of Processing Activities to the extent applicable law requires it of Controllers; and
• You will instruct enrichment only for records for which you have confirmed a lawful basis for enrichment, including where enrichment involves EU/UK/Swiss data subjects.
Contact Data may be shared from Habsy through features such as exporting contacts, QR sharing, vCard or similar formats, and syncing or transferring data to third-party services (CRMs, marketing platforms, collaboration tools) where you enable those connections. You are responsible for configuring these features appropriately and ensuring use of any third-party service complies with its terms and applicable law.
These responsibilities rest with you as the Customer and Data Controller regardless of the technical means by which you interact with the Services.
The Services include features that use automation and artificial intelligence, including OCR, transcription, categorization, matching, deduplication, recommendations, enrichment, and summarization (“AI Features”). As disclosed on our AI Transparency page (habsy.ai/ai-transparency), we use third-party AI services, including OpenAI, for assistance features. Enrichment is performed on your instruction and on records you have selected or authorized, as described in the Privacy Policy. You understand and agree that:
• Outputs are not guaranteed. AI-generated or automated outputs may be inaccurate, incomplete, misleading, or outdated, and may not be appropriate for all purposes.
• You must use judgment. Review and verify outputs before relying on them, especially for decisions affecting individuals, compliance obligations, or business outcomes.
• No enrichment warranty. Habsy does not warrant accuracy, completeness, legality, or timeliness of enrichment results, including data from third-party sources or public information.
• Third-party data limits. Third-party sources may change, impose limitations, or contain errors; availability may vary by region.
• Your responsibility. You are responsible for your use of AI Features and outputs, including compliance with applicable law, internal policies, and obligations to third parties, and for the lawful basis for enrichment as set out in Section 8.
To the extent permitted by law, Habsy is not liable for decisions or actions you take based on AI outputs or enrichment results.
10.1 Your ownership
As between you and Habsy, you retain all right, title, and interest in your User Content. Habsy does not claim ownership. Habsy acts as a service provider and Data Processor for User Content and processes it only on your instructions (per these Terms, your configuration, and any applicable DPA), to provide, secure, and maintain the Services, and as permitted by applicable law.
10.2 License you grant Habsy
You grant Habsy a worldwide, non-exclusive, royalty-free license to host, store, back up, reproduce, process, transmit, and display your User Content solely as necessary to: (a) provide and operate the Services; (b) secure the Services and prevent fraud and abuse; (c) troubleshoot, support, and improve functionality; (d) comply with legal obligations and enforce these Terms; and (e) perform analytics or service improvements using aggregate or de-identified information only, in a manner consistent with the Privacy Policy. The license continues only while User Content is stored in the Services (including reasonable backup and archival retention).
10.3 Feedback
If you provide suggestions, ideas, or feedback about the Services, you grant Habsy a perpetual, irrevocable, worldwide, royalty-free license to use that feedback for any purpose, including to develop, improve, and commercialize its products, without obligation or compensation.
10.4 Public content
Certain features let you publish a public page or profile by default displaying information you provide, such as a business profile (for example, company name, description, services, address, and general business contact details) or your own personal digital card. By enabling or publishing such a page, you acknowledge and agree that it and the information it contains will be publicly accessible and may be crawled, indexed, and displayed by search engines and other third parties. You are responsible for ensuring that the information you choose to publish is accurate and is information you are authorized to make public, and that any personal contact details you include, whether your own or others', are published with a lawful basis. You may request that such a page be made non-indexable, or removed from publication, by contacting us.
11. Habsy Intellectual Property
The Services (software, source code, databases, models, workflows, user interfaces, designs, templates, logos, trademarks, service marks, and other Habsy content) are owned by Habsy or its licensors and affiliates and protected by intellectual property law. Apart from the limited right to access and use the Services as expressly granted, no rights or licenses are implied.
You may not (and may not permit others to) copy, modify, translate, distribute, sell, lease, sublicense, publicly display, publicly perform, create derivative works of, reverse engineer, decompile, or extract source code of the Services, except to the extent prohibited by applicable law. “Habsy” and its logos are trademarks of Habsy or its affiliates; unauthorized use is prohibited.
The Services may interoperate with or enable integrations to third-party products, services, and content (CRMs, email providers, calendars, analytics tools, payment processors, data enrichment sources) (“Third-Party Services”). Your use of any Third-Party Service is governed solely by that party's terms, policies, and settings. Habsy does not control, endorse, warrant, or assume responsibility for the availability, security, accuracy, legality, or content of any Third-Party Service.
Enabling a Third-Party Service authorizes Habsy to exchange the data needed to operate the integration. Habsy is not responsible for third-party acts or omissions, interruptions, errors, data loss, or changes in their features or terms.
13. Privacy and Data Protection
The Services may interoperate with or enable integrations to third-party products, services, and content (CRMs, email providers, calendars, analytics tools, payment processors, data enrichment sources) (“Third-Party Services”). Your use of any Third-Party Service is governed solely by that party's terms, policies, and settings. Habsy does not control, endorse, warrant, or assume responsibility for the availability, security, accuracy, legality, or content of any Third-Party Service.
Enabling a Third-Party Service authorizes Habsy to exchange the data needed to operate the integration. Habsy is not responsible for third-party acts or omissions, interruptions, errors, data loss, or changes in their features or terms.
14. Security
Habsy maintains organizational, technical, and physical safeguards designed to protect the Services and reduce the risk of unauthorized access, use, or disclosure. Our security measures are described in the Privacy Policy and align with SOC 2 Type II and ISO/IEC 27001:2022 standards. No system can be guaranteed 100% secure, and you acknowledge the inherent risks of transmitting information online.
You may stop using or cancel the Services at any time. Habsy may suspend, restrict, or terminate your access (wholly or partially) if it reasonably determines that:
• You violated these Terms or any applicable policies;
• Your use poses a security risk or could harm Habsy, the Services, users, or third parties, or expose HTPL or Habsy Inc. to liability;
• Your account has been used for suspected fraud, abuse, or unauthorized access; or
• Action is required to comply with applicable law, a lawful request, or to protect the rights, safety, and integrity of Habsy or the Services.
Where reasonably practicable, Habsy will provide notice and opportunity to cure; however, immediate action is permitted when necessary to protect the Services, address security concerns, prevent harm, or comply with law.
Effect of termination
Upon termination or expiration, (a) your right to access the Services ends; (b) you will pay any amounts accrued before the effective date of termination; and (c) each party will return or delete the other's confidential information, except as required by law or for reasonable backup and archival purposes. Data retention following termination is described in the Privacy Policy; retention decisions for Contact Data sit with you as the Customer and Data Controller, per your configuration and instructions.
Survival
Sections that by their nature should survive termination will survive, including Sections 2, 7, 8, 9, 10, 11, 13, 16, 17, 18, 19, and 21.
THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, HABSY DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, QUIET ENJOYMENT, NON-INFRINGEMENT, ACCURACY, OR COMPLETENESS, AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE. HABSY DOES NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR THAT DEFECTS WILL BE CORRECTED.
TO THE MAXIMUM EXTENT PERMITTED BY LAW:
17.1 Exclusion of certain damages
NEITHER PARTY WILL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, GOODWILL, DATA, OR BUSINESS OPPORTUNITIES, ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
17.2 Aggregate cap
HABSY'S TOTAL CUMULATIVE LIABILITY ARISING OUT OF OR RELATING TO THESE TERMS WILL NOT EXCEED THE GREATER OF (A) THE FEES PAID BY YOU TO HABSY FOR THE SERVICES IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) USD $100 (OR LOCAL EQUIVALENT).
17.3 Controller responsibility
TO THE MAXIMUM EXTENT PERMITTED BY LAW, HABSY WILL NOT BE LIABLE FOR ANY CLAIM, FINE, PENALTY, OR LOSS ARISING FROM YOUR FAILURE TO MEET YOUR OBLIGATIONS AS DATA CONTROLLER OF CONTACT DATA UNDER SECTION 8, INCLUDING THE ABSENCE OF A LAWFUL BASIS, DEFECTIVE OR MISSING CONSENT, NON-COMPLIANT OUTREACH, OR FAILURE TO HONOR DATA-SUBJECT REQUESTS DIRECTED TO YOU.
17.4 Exceptions
Some jurisdictions do not permit these limitations, so they may not apply to you. Nothing in these Terms excludes or limits liability that cannot be limited under applicable law.
17.5 Basis of the bargain
The parties acknowledge that the disclaimers and limitations in Sections 16 and 17 are an essential part of the bargain and are reflected in the fees paid for the Services.
You agree, to the fullest extent permitted by law, to defend, indemnify, and hold harmless Habsy Technologies Private Limited, Habsy Inc., their affiliates, and their respective directors, officers, employees, contractors, and agents from and against any claims, demands, actions, liabilities, damages, losses, regulatory fines and penalties, and expenses (including reasonable attorneys' fees) arising from or relating to: (a) your use of the Services, including activities conducted through your account; (b) your User Content or Contact Data; (c) your failure to meet your obligations as Data Controller of Contact Data under Section 8 of these Terms and Section 1.1 of the Privacy Policy, including the absence of a lawful basis, defective or missing consent, non-compliant outreach, or failure to honor data-subject requests directed to you; (d) your violation of these Terms, any applicable policies, or any applicable law (including privacy, marketing, and anti-spam laws); (e) your infringement of intellectual property, privacy, or other third-party rights; or (f) your misuse of integrations or Third-Party Services.
Habsy may assume exclusive defense and control of any matter subject to your indemnification, at your expense, and you agree to cooperate with Habsy's defense
19. Governing Law and Venue
19.1 Customers outside India
These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict-of-laws principles. The parties consent to the exclusive jurisdiction of the courts located in Toronto, Ontario, Canada, except where prohibited by law.
19.2 Customers in India
These Terms are governed by the laws of India, without regard to conflict-of-laws principles. The parties consent to the jurisdiction of the courts located in Bangalore, Karnataka, India, except where prohibited by law.
The United Nations Convention on Contracts for the International Sale of Goods does not apply. Mandatory consumer protection rights that cannot be waived under applicable law remain preserved. Notwithstanding the foregoing, either party may seek injunctive or other equitable relief in any court of competent jurisdiction to protect its intellectual property or confidential information.
If you have any questions, concerns, or requests regarding these Terms of Service, please contact us:
Email (global privacy contact for both entities): privacy@habsy.ai
General Inquiries: contact@habsy.ai
Our India team (Habsy Technologies Private Limited, registered in India) may be reached by contacting privacy-in@habsy.ai or via mail at:
Habsy Technologies Private Limited, Privacy Team
#62/6, Ground Floor, Anekal BG Road, Near Tent Jigani, Anekal Taluk
Bangalore, Karnataka 560105, India
or
11/4 Pooja Garden, Kalapatti Main Road, SITRA
Coimbatore, Tamil Nadu 641014, India
Our Canada team (Habsy Inc., registered in Canada, Ontario) may be reached by contacting privacy-ca@habsy.ai or via mail at:
Habsy Inc., Privacy Team
300-181 University Ave
Toronto, ON M5H 3M7, Canada
21.1 Entire agreement
These Terms, the Privacy Policy, any applicable DPA, and each order form or enterprise agreement together constitute the entire agreement between the parties regarding the Services and supersede all prior or contemporaneous agreements. Enterprise order forms, statements of work, or master services agreements control in case of conflict.
21.2 Severability
If any provision of these Terms is held invalid, illegal, or unenforceable, the remaining provisions will continue in full force and effect, and the invalid provision will be modified to the minimum extent necessary to make it enforceable while preserving the parties' original intent.
21.3 No waiver
No failure or delay by either party in exercising any right under these Terms will constitute a waiver. Any waiver must be in writing and signed by the waiving party.
21.4 Assignment
You may not assign these Terms or any rights or obligations hereunder without Habsy's prior written consent. Habsy may assign these Terms without restriction, including to an affiliate or in connection with a merger, acquisition, reorganization, or sale of assets. Any attempted assignment in violation of this section is void.
21.5 Force majeure
Neither party will be liable for any delay or failure to perform its obligations (other than payment obligations) to the extent caused by events beyond its reasonable control, including internet or telecommunications failures, hosting or provider outages, labor disputes, natural disasters, epidemics or pandemics, war, terrorism, civil unrest, governmental actions, and sanctions.
21.6 Independent contractors
The parties are independent contractors. Nothing in these Terms creates a partnership, joint venture, agency, or employment relationship.
21.7 Export compliance
You will comply with all applicable export control and sanctions laws and regulations, including those of Canada, the United States, the European Union, and India. You will not use the Services in, or export data to, any country or territory subject to comprehensive sanctions, nor provide access to any person on any applicable restricted-party list.
© 2026 Habsy Technologies Private Limited and Habsy Inc. All rights reserved.
Document Classification: Public
