Terms of Service
Habsy Terms of Service
Welcome to Habsy! These Terms of Service (“Terms”) explain the rules for accessing and using Habsy’s websites, apps, and related services (collectively, the “Services”). By creating an account, accessing, or using the Services, you confirm that you have read, understood, and agree to these Terms. If you use the Services on behalf of a company or other entity, you represent that you have the authority to bind that entity, and “you” and “your” refer to both you and that entity.
Last Updated: May 14, 2026
1. Who We Are
The Services are operated by Habsy Inc. (“Habsy,” “we,” “us,” or “our”).
Canada Office (Registered): 300–181 University Ave, Toronto, ON M5H 3M7, Canada. Our Canada office functions as our primary compliance and corporate operations hub.
India Office (HQ): #62/6, Ground Floor, Anekal BG Road, Near Tent Jigani, Anekal Taluk, Bangalore, Karnataka 560105, India. Our India office supports R&D and product development.
India Office (Branch): 11/4 Pooja Garden, Kalapatti Main Road, SITRA, Coimbatore, Tamil Nadu 641014, India.
We may establish additional offices and operational teams in other regions to support customers and scale our operations.
2. Definitions
For clarity, capitalized terms used throughout these Terms have the following meanings.
“Content” means information, text, images, contact details, files, links, and other materials submitted to or generated through the Services.
“User Content” means Content you submit, upload, scan, import, or share through the Services.
“Contact Data” means contact information about you and/or others (e.g., business cards, profiles, emails, phone numbers).
“Subscription” means a paid plan (or seat-based plan) for access to certain features.
“Privacy Policy” means the Habsy Inc. Privacy Policy available at habsy.ai, which is incorporated into these Terms by reference.
We may update these Terms from time to time. If we make material changes, we will provide reasonable advance notice (for example, through the Services, email, or an in-app notice) and indicate the effective date of the updated Terms. Changes may take effect immediately where required by law, for security reasons, to prevent fraud or abuse, or to reflect newly released features. Your continued use of the Services after the effective date means you accept the updated Terms. If you do not agree, your sole remedy is to stop using the Services and, for paid subscriptions, to cancel as permitted under Section 6.
The Services are intended for business and professional use. You must be at least 18 years old to use the Services (or the minimum age required in your jurisdiction to consent to use online services). The Services are not directed to children, and Habsy does not knowingly provide the Services to individuals under 18.
To access and use the Services, you must create an account and provide information that is accurate, current, and complete. You agree to keep your login credentials secure and not share them with others; maintain accurate account information and update it promptly if it changes; and notify us promptly at privacy@habsy.ai if you suspect unauthorized access to your account or any security incident.
You are responsible for all activity that occurs under your account, except to the extent it results from Habsy’s failure to maintain the security of the Services.
5.1 Business and Team Accounts.
If you use the Services through an organization (for example, a “Teams” or “Enterprise” plan), your organization’s administrator(s) may manage user seats, permissions, and certain account settings. Your organization’s use of the Services may also be governed by an order form, statement of work, or master services agreement.
6. Subscriptions, Billing, and Renewals
If you purchase a Subscription, the following terms apply.
6.1 Billing channel.
Apple App Store and Google Play purchases are processed by those platforms and their billing terms apply for taxes, refunds, cancellations, and price changes. Direct and enterprise subscriptions are billed by Habsy (or its payment processor) per these Terms and any enterprise agreement.
6.2 Fees and payment timing.
Subscription fees are generally billed in advance (monthly, annually, or as otherwise described at checkout or in an order form).
6.3 Taxes, duties, and platform fees.
Prices exclude applicable taxes unless stated otherwise. Taxes (VAT, GST/HST, sales/use tax) may be charged by Habsy, the platform, or the payment processor. Users are responsible for bank fees, foreign exchange fees, withholding taxes, and similar charges. Tax exemptions require valid documentation before the charge is processed.
6.4 Auto-renewal.
Subscriptions automatically renew at the end of each billing period unless cancelled before the renewal date.
6.5 Cancellations.
Cancel via the Services, via app-store subscription settings (Apple/Google), or by contacting support. Unless law requires otherwise, cancellation takes effect at the end of the current billing period.
6.6 Refunds.
Fees are non-refundable except where required by law or expressly stated in a written agreement with Habsy. App Store and Google Play refund requests follow platform policies.
6.7 Price changes.
Pricing may change for future billing periods with reasonable notice. Changes do not apply retroactively to a current prepaid period.
6.8 Failed payments.
On failed or overdue payment, Habsy may suspend or limit access to paid features until payment is received, and may charge reactivation fees where permitted by law.
7.1 Permitted use.
You may use the Services for lawful business and personal networking purposes—creating and sharing your digital business card, capturing contacts you are entitled to collect, and managing your professional network.
7.2 Prohibited use.
You agree not to, and not to allow others to:
• Use the Services for unlawful, harmful, deceptive, or abusive activities;
• Send spam or unsolicited communications, or violate anti-spam laws (including CASL, CAN-SPAM, GDPR/ePrivacy rules, and applicable Indian laws);
• Scrape, crawl, harvest, or bulk-extract data from the Services (including contact lists) without our written permission;
• Upload malicious code, attempt to bypass security measures, or interfere with the Services;
• Impersonate others or misrepresent your affiliation;
• Reverse engineer, decompile, disassemble, or attempt to derive source code, models, algorithms, or scoring logic, except to the extent expressly permitted by applicable law;
• Upload or share Content that infringes intellectual property, privacy, or other rights;
• Use the Services to train, fine-tune, evaluate, or benchmark any artificial intelligence or machine learning model, other than models operated by you solely for your own internal business purposes; or
• Use the Services in any manner that violates these Terms or applicable law.
We may suspend or terminate access if we reasonably believe you violated these Terms or created risk or harm to others, the Services, or Habsy.
Habsy helps you capture, store, organize, and share Contact Data through features such as business card scanning, QR or in-person exchanges, event badge scanning, web forms, profile links, integrations, and manual entry. You may also import Contact Data from other sources, including other digital business card providers, address books, spreadsheets (CSV), email signatures, customer lists, CRM exports, or similar data sources.
You are responsible for ensuring you have the legal right and appropriate permissions to collect, upload, import, use, and share any Contact Data you provide. If you use Habsy to communicate with contacts or for outreach and marketing, you are responsible for complying with applicable privacy and marketing laws, including requirements to obtain consent, provide required disclosures, and honor opt-out and unsubscribe requests.
Contact Data may be shared from Habsy through features such as exporting contacts, QR sharing, vCard or similar formats, and syncing or transferring data to third-party services (CRMs, marketing platforms, collaboration tools) where you enable those connections. You are responsible for configuring these features appropriately and ensuring use of any third-party service complies with its terms and applicable law.
The Services include features that use automation and artificial intelligence—including OCR, transcription, categorization, matching, deduplication, recommendations, enrichment, and summarization (“AI Features”). As disclosed on our AI Transparency page (habsy.ai/ai-transparency), we use third-party AI services, including OpenAI, for assistance features. You understand and agree that:
• Outputs are not guaranteed. AI-generated or automated outputs may be inaccurate, incomplete, misleading, or outdated, and may not be appropriate for all purposes.
• You must use judgment. Review and verify outputs before relying on them, especially for decisions affecting individuals, compliance obligations, or business outcomes.
• No enrichment warranty. Habsy does not warrant accuracy, completeness, legality, or timeliness of enrichment results, including data from third-party sources or public information.
• Third-party data limits. Third-party sources may change, impose limitations, or contain errors; availability may vary by region.
• Your responsibility. You are responsible for your use of AI Features and outputs, including compliance with applicable law, internal policies, and obligations to third parties.
To the extent permitted by law, Habsy is not liable for decisions or actions you take based on AI outputs or enrichment results.
10.1 Your ownership.
As between you and Habsy, you retain all right, title, and interest in your User Content. Habsy does not claim ownership. Habsy acts as a service provider for User Content and processes it only on your instructions (per these Terms and your configuration), to provide, secure, and maintain the Services, and as permitted by applicable law.
10.2 License you grant Habsy.
You grant Habsy a worldwide, non-exclusive, royalty-free license to host, store, back up, reproduce, process, transmit, and display your User Content solely as necessary to: (a) provide and operate the Services; (b) secure the Services and prevent fraud and abuse; (c) troubleshoot, support, and improve functionality; (d) comply with legal obligations and enforce these Terms; and (e) perform analytics or service improvements in a manner consistent with the Privacy Policy. The license continues only while User Content is stored in the Services (including reasonable backup and archival retention).
10.3 Feedback.
If you provide suggestions, ideas, or feedback about the Services, you grant Habsy a perpetual, irrevocable, worldwide, royalty-free license to use that feedback for any purpose, including to develop, improve, and commercialize its products, without obligation or compensation.
11. Habsy Intellectual Property
The Services (software, source code, databases, models, workflows, user interfaces, designs, templates, logos, trademarks, service marks, and other Habsy content) are owned by Habsy or its licensors and protected by intellectual property law. Apart from the limited right to access and use the Services as expressly granted, no rights or licenses are implied.
You may not (and may not permit others to) copy, modify, translate, distribute, sell, lease, sublicense, publicly display, publicly perform, create derivative works of, reverse engineer, decompile, or extract source code of the Services, except to the extent prohibited by applicable law. “Habsy” and its logos are trademarks of Habsy Inc.; unauthorized use is prohibited.
The Services may interoperate with or enable integrations to third-party products, services, and content (CRMs, email providers, calendars, analytics tools, payment processors, data enrichment sources) (“Third-Party Services”). Your use of any Third-Party Service is governed solely by that party’s terms, policies, and settings. Habsy does not control, endorse, warrant, or assume responsibility for the availability, security, accuracy, legality, or content of any Third-Party Service.
Enabling a Third-Party Service authorizes Habsy to exchange the data needed to operate the integration. Habsy is not responsible for third-party acts or omissions, interruptions, errors, data loss, or changes in their features or terms.
13. Privacy and Data Protection
Habsy’s collection, use, disclosure, and protection of personal information is governed by the Privacy Policy available at habsy.ai, which is incorporated into these Terms by reference. Customer is responsible for ensuring that its collection and use of Contact Data, and any onward transfer or processing, complies with the GDPR, UK GDPR, CCPA/CPRA, PIPEDA, DPDPA, CASL, CAN-SPAM, and all other applicable privacy and anti-spam laws.
For enterprise use where Habsy processes personal data on your behalf as a service provider or processor, additional terms (such as a Data Processing Addendum) may apply under the enterprise agreement.
You acknowledge that data subjects may submit opt-out, deletion, correction, or other rights requests to Habsy under applicable law, and that Habsy will honor valid requests as described in the Privacy Policy.
14. Security
Habsy maintains organizational, technical, and physical safeguards designed to protect the Services and reduce the risk of unauthorized access, use, or disclosure. Our security measures are described in the Privacy Policy and align with SOC 2 Type II and ISO/IEC 27001:2022 standards. No system can be guaranteed 100% secure, and you acknowledge the inherent risks of transmitting information online.
You may stop using or cancel the Services at any time. Habsy may suspend, restrict, or terminate your access (wholly or partially) if it reasonably determines that:
• You violated these Terms or any applicable policies;
• Your use poses a security risk or could harm Habsy, the Services, users, or third parties, or expose Habsy to liability;
• Your account has been used for suspected fraud, abuse, or unauthorized access; or
• Action is required to comply with applicable law, a lawful request, or to protect the rights, safety, and integrity of Habsy or the Services.
Where reasonably practicable, Habsy will provide notice and opportunity to cure; however, immediate action is permitted when necessary to protect the Services, address security concerns, prevent harm, or comply with law.
Effect of termination.
Upon termination or expiration, (a) your right to access the Services ends; (b) you will pay any amounts accrued before the effective date of termination; and (c) each party will return or delete the other’s confidential information, except as required by law or for reasonable backup and archival purposes. Data retention following termination is described in the Privacy Policy.
Survival.
Sections that by their nature should survive termination will survive, including Sections 2, 7, 9, 10, 11, 13, 16, 17, 18, 19, and 21.
THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, HABSY DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, QUIET ENJOYMENT, NON-INFRINGEMENT, ACCURACY, OR COMPLETENESS, AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE. HABSY DOES NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR THAT DEFECTS WILL BE CORRECTED.
TO THE MAXIMUM EXTENT PERMITTED BY LAW:
17.1 Exclusion of certain damages.
NEITHER PARTY WILL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, GOODWILL, DATA, OR BUSINESS OPPORTUNITIES, ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
17.2 Aggregate cap.
HABSY’S TOTAL CUMULATIVE LIABILITY ARISING OUT OF OR RELATING TO THESE TERMS WILL NOT EXCEED THE GREATER OF (A) THE FEES PAID BY YOU TO HABSY FOR THE SERVICES IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) USD $100 (OR LOCAL EQUIVALENT).
17.3 Exceptions.
Some jurisdictions do not permit these limitations, so they may not apply to you. Nothing in these Terms excludes or limits liability that cannot be limited under applicable law.
17.4 Basis of the bargain.
The parties acknowledge that the disclaimers and limitations in Sections 16 and 17 are an essential part of the bargain and are reflected in the fees paid for the Services.
You agree, to the fullest extent permitted by law, to defend, indemnify, and hold harmless Habsy, its affiliates, and their respective directors, officers, employees, contractors, and agents from and against any claims, demands, actions, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising from or relating to: (a) your use of the Services, including activities conducted through your account; (b) your User Content or Contact Data; (c) your violation of these Terms, any applicable policies, or any applicable law (including privacy, marketing, and anti-spam laws); (d) your infringement of intellectual property, privacy, or other third-party rights; or (e) your misuse of integrations or Third-Party Services.
Habsy may assume exclusive defense and control of any matter subject to your indemnification, at your expense, and you agree to cooperate with Habsy’s defense.
19. Governing Law and Venue
19.1 Customers outside India.
These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict-of-laws principles. The parties consent to the exclusive jurisdiction of the courts located in Toronto, Ontario, Canada, except where prohibited by law.
19.2 Customers in India.
These Terms are governed by the laws of India, without regard to conflict-of-laws principles. The parties consent to the jurisdiction of the courts located in Bangalore, Karnataka, India, except where prohibited by law.
The United Nations Convention on Contracts for the International Sale of Goods does not apply. Mandatory consumer protection rights that cannot be waived under applicable law remain preserved. Notwithstanding the foregoing, either party may seek injunctive or other equitable relief in any court of competent jurisdiction to protect its intellectual property or confidential information.
If you have any questions, concerns, or requests regarding these Terms of Service, please contact us:
Habsy Inc. — Privacy Team
Email: privacy@habsy.ai
General Inquiries: contact@habsy.ai
21.1 Entire agreement.
These Terms, the Privacy Policy, any applicable DPA, and each order form or enterprise agreement together constitute the entire agreement between the parties regarding the Services and supersede all prior or contemporaneous agreements. Enterprise order forms, statements of work, or master services agreements control in case of conflict.
21.2 Severability.
If any provision of these Terms is held invalid, illegal, or unenforceable, the remaining provisions will continue in full force and effect, and the invalid provision will be modified to the minimum extent necessary to make it enforceable while preserving the parties’ original intent.
21.3 No waiver.
No failure or delay by either party in exercising any right under these Terms will constitute a waiver. Any waiver must be in writing and signed by the waiving party.
21.4 Assignment.
You may not assign these Terms or any rights or obligations hereunder without Habsy’s prior written consent. Habsy may assign these Terms without restriction, including in connection with a merger, acquisition, reorganization, or sale of assets. Any attempted assignment in violation of this section is void.
21.5 Force majeure.
Neither party will be liable for any delay or failure to perform its obligations (other than payment obligations) to the extent caused by events beyond its reasonable control, including internet or telecommunications failures, hosting or provider outages, labor disputes, natural disasters, epidemics or pandemics, war, terrorism, civil unrest, governmental actions, and sanctions.
21.6 Independent contractors.
The parties are independent contractors. Nothing in these Terms creates a partnership, joint venture, agency, or employment relationship.
21.7 Export compliance.
You will comply with all applicable export control and sanctions laws and regulations, including those of Canada, the United States, the European Union, and India. You will not use the Services in, or export data to, any country or territory subject to comprehensive sanctions, nor provide access to any person on any applicable restricted-party list.
